DANG, idiots. So i haven't received a new statement for my auto loan and wanted to set up an online account to pay it off. well the way to set up requires that they call me with an AUTOMATED phone call with my new "code" to login. well i never got that call. and now it doesn't let me start a new one with my same account number. I called the company and they don't have an option to talk to a human on their auto phone number, i had to call and pretend to set up a new account just to reach someone, then be transfered to the online dept. just to get a new temporary password so i can log in and get crap done. It took me an hour of pressing 1,2, or 3 just to find someone.
Why do they try to use technology, i.e. an automated phone call, to set me up when crap like this NEVER works for me? every time i see that they will "call" me with an automated phone call i get mad because i know it just does not work. talk about a waste of my time
ITS CRAP I TELL YOU
i wont give the company away though.