That's almost exactly what happened to me. The 2 cars in front of me were waiting on their orders and had us blocked in. I FINALLY got my burger, suggested to the MANAGER that they have people pull ALL THE WAY OUT of the Drive-thru to the front of the building. She rolled her eyes and shut the window on me. I ate my burger right there at the window, and then left my bag on the window when I was finally able to drive off.
.... 32 friggin' minutes....